Viewing all customer Discussions for:

39-253RB Encore Dual Arm Operator, Sill Mount

Has two arms that attach to the window frame. One arm is straight 10 inches long and has the number 41011 on the underneath surface as shown in a photo. The other arm bends at a joint in the middle and is 9 inches long in total length and has the number 31876 on the underneath surface as shown in a ... (cont.)

Aloha from Honolulu, HI,Currently, I have two broken windows do to Hawaii weather and time. I need to fix these windows, and I need the parts. I am unable to locate the awnings at local stores, so went online, and found you. Please help me identify the awning replacements I have and what I need ... (cont.)

Looking for a replacement crank assembly. I have been unable to locates an assembly with multiple arms. Any suggestions?

I have two broken window cranks that I am trying to replace. The two windows look like the same brand even though they're different colors, however I can't find any identification at all. Failing identification, are their "universal" hand cranks I can but that would work? Any help would be greatly a ... (cont.)

All I have are pictures and a measurement for length of multi point. The multipoint length is 39".

Hi, I have vinyl crank windows and I would like to buy a casement window operator to replace the broken one that I have. Please see the photos that I have uploaded. The teeth on the operator are worn, and the window will no longer shut unless I take the screen out and grab it and pull it closed. ... (cont.)

Hi, the crank mechanism on my casement window is stripped. Do you have a replacement? They are from 2002. Thanks

I am looking to replace some stripped casement window cranks and am unsure of which part to order. I appreciate your assistance. Photo uploaded for reference. I will need both left and right crank replacement parts. Thank you Marjie

Hi I have a few of these to replace, don't have exact number yet but most likely 4 right and left hand units.

Need help so I can replace crank arms for windows. Looking for parts

I need to replace my Hurd window opening mechanism. It is stamped with the code 14D200P and on another rod Truth. The handle is to the left center of the crank and the window opening. The window opens from the right and seals to the right side of the casing. It is hinged on the left side of the wind ... (cont.)

I have a broken window handle that I need to replace. There doesn't seem to be a logo or serial number anywhere on the window. Can you recommend a replacement? See attached photos of the broken handle and another that is intact.

For a milguard window apx. 20 years old.

Truth crank

Gears are bad on crack out assembly

Hello Attached are 3 pics of a casement operator that is defective. I need to identify the correct replacement part for both a LH and LR window (I need one of each). Let me know if you need additional information. Paul

do you have an operator like this , it says truth on it

Hi, Could you help identify the window crank assembly and suggest compatible replacement parts? I believe it is Milgard window. Also, the existing window crank broke cleanly. What do I need to do to remove it from the window? The window is shut right now and it doesn't seem to budge unless it i ... (cont.)

I believe this comes from a Hurd window. Truth hardware with #14d500p stamped on it.

I ordered this: Maxim Dyad Sill Mount Operator, RH 39-221 Unfortunately, this doesn't look like it is going to work. There looks to be a couple of issues: It's right handed, not left It has one extender bar not two (see photo) It's brown, if white is available that would match my window The ... (cont.)