Viewing all customer Discussions for:
Door & Window

Handy Person Medford, OR
Jun 3, 2025
Handy Person from Medford, OR
Jun 3, 2025
Help! Which 3220 balance do I need?
I can't determine which unit this is & what to order to replace it. HELP!
+1
Quick Learner California
Jun 2, 2025
Quick Learner from California
Jun 2, 2025
Block and Tackle balance identification
I need to replace a broken balance for my single hung window. The pictures show the broken balance. The length of the metal channel is 21 inches and width is 5/8 inches at the widest. The weight of the sash is 21 pounds. As the pics show, the top and bottom guides are both winged. I'm looking for ad ... (cont.)
Home Owner Haysville, KS
Jun 2, 2025
Home Owner from Haysville, KS
Jun 2, 2025
Window Operator
Hello! The gears on my window operator are stripped out and need to be replaced. Can you help me ID which window operator I have? Also, is it possible to only replace just the window operator and reuse the existing covers?
+2
Quick Learner Stockton, CA
Jun 2, 2025
Quick Learner from Stockton, CA
Jun 2, 2025
IDK What length of Channel Balance I Need
Hello. I have 2 windows and they both don't hold open when I lift them up. They start sliding back down almost immediately. Not sure of the length of channel balance we'll need. Here are the photos.. do I need a 14", 15" or 16"? So confusing . Please help
Home Owner Ocala, FL
Jun 2, 2025
Home Owner from Ocala, FL
Jun 2, 2025
Window balancers
These window balancers are off my window. They measure 1/2" wide x 23" long. I'd really like help identifying for replacement. Thank you.
+6
Contractor 97045
Jun 2, 2025
Contractor from 97045
Jun 2, 2025
Stripped Gears
Gears are stripped. Part has 20810 stamped on an arm on the back, and 30841 stamped on an arm on the front. It does not have te long arm going into a slot on the window.
+2
Contractor Massachusetts
Jun 2, 2025
Contractor from Massachusetts
Jun 2, 2025
Identify part
Hi, I need help identifying and ordering this part. It is for a casement window. Thank you
Quick Learner Orlando
Jun 2, 2025
Quick Learner from Orlando
Jun 2, 2025
Broken spring
Stamped 21-12 BSI That's all I know about it
Home Owner Calgary, Canada
Jun 2, 2025
Home Owner from Calgary, Canada
Jun 2, 2025
Channel Balance
Hey! I am looking for a proper part for my window. The issue is that the wire has been broken inside and in order to fix that I need to replace the whole channel balance. Your assistant is much appreciated. Best regards, Artem
Home Owner DeForest, WI
Jun 2, 2025
Home Owner from DeForest, WI
Jun 2, 2025
Vetter Window Hardware
I need replacement hardware for a Vetter window. The info I have is: Entry Guard Truth with numbers 31538A and 20810. From the inside the window opens from the left to the right. I would like to buy the replacement hardware for this window. Please advise what other info you might need. Your he ... (cont.)
Contractor Industry Maine
Jun 2, 2025
Contractor from Industry Maine
Jun 2, 2025
Pre-1969 sliding glass door wheels.
Piece attached to door not shown in picture that wheel assembly goes into.
Handy Person Atlanta Ga 30087
Jun 2, 2025
Handy Person from Atlanta Ga 30087
Jun 2, 2025
Need replacement window crank
No makers marks, aluminum, swings to the left, arm is 9 inches after the curve. Mounts via 4 bolt holes
+2
Home Owner Seattle, WA
Jun 2, 2025
Home Owner from Seattle, WA
Jun 2, 2025
Jeld-Wen Awning Window Hardware
I have a single Jeld-Wen Awning Window that I'm hoping to track down hadware for, hopefully in black. Can you help?
+1
Home Owner Wisconsin
Jun 2, 2025
Home Owner from Wisconsin
Jun 2, 2025
Casement operator broken
Vetter window. Can't close or open using the operator but can when I took out the screws holding the operator in place. The other side is about to go also
+2
Home Owner Hornell, NY
Jun 2, 2025
Home Owner from Hornell, NY
Jun 2, 2025
Spring Balance Replacement
I have a broken sping balance for a large double hung window. Brand of window is EcoVue. It is a vinyl replacement window installed in 2009. The spring valance is 24" long, 5/8 "wide & 5/8 "deep.
+2
Handy Person Nj
Jun 2, 2025
Handy Person from Nj
Jun 2, 2025
Need new storm door complete lock set
Papaiz 323 is marked on the lock. please note the inter nob is flush with jam and is 1/2" from center. Typical Replacement from Home Depot extends to far out to side to turn.
Quick Learner
Jun 2, 2025
Quick Learner
Jun 2, 2025
Handy Person Bend Oregon
Jun 2, 2025
Handy Person from Bend Oregon
Jun 2, 2025
Window operator
Hi I'm looking for a replacement window operator for a Nordic brand has a number 40055 stamped on the bottom. Pictures uploaded.
Handy Person Colorado
Jun 2, 2025
Handy Person from Colorado
Jun 2, 2025
Truth casement operator
I am looking for an operator and latch mechanism
Handy Person Windsor California
Jun 2, 2025
Handy Person from Windsor California
Jun 2, 2025
Bathroom vinyl window counter balance
Looks like the spring broke. Do you sell a replacement?