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18-009 5/8" Top Sash Guide

Hello having problem finding part. Slide up windows. Need QTY 4

For non tilt window

I have a Viking double hung window that has a broken balance guide. The channel balance is a 2820. Photo attached of the broken guide. It looks like it might be your 18-183. Am I right, or is there a better match? Measurements of top surface are 3/4 inch by 5/8, height from top to tip is 1 3/8 inch ... (cont.)

I need to order four 29 " x 1/2" channel balances for my non tilt 1980's viking aluminum windows, but I don't know which one to order, 380 or 383. I also need four top sash guides. I ordered a sash guide from you a year ago, but it was the wrong size. I'm attaching pictures, but the shoe and balanc ... (cont.)

Picture provided

I purchased your S385-25 : 25" Series 385 Channel Balance. They fit perfectly - thank you! Three follow-up questions: 1. Do the 5/8

It is marked "25 3 BT Caldwell". The metal length is 26" and it is 1/2" wide. The window is a "PGT model SH 4000" and is about 15 yrs old. Window opening size is 52" wide x 55" tall. I think I need a S395-26 and a 18-009 guide? I've tried to send with pictures, but I get error message. ... (cont.)

I need to replace the channel balances in a non-tilt window. I found the correct balance to purchase but I also need to replace the top sash guides as one is broken. I found that the 18-009 part is the closest to what I have but the measurement between the holes is different. Will it work or not? I ... (cont.)

I am looking for the part numbers for these balances and attachments shown in attached pictures, stamped on the rails are 2420 on one and 1820 on the other. Please let know so I can order. Thanks Bill

I've attached pictures of the 29" (measurement includes both plastic end pieces) assembly I need. You can clearly see the number 2730 P and it's from the left side of an Alenco single hung window. You can also see the broken block and tackle looking piece that the spring attaches to. Do you car ... (cont.)

I need to find a 1/2" width x 1/2" depth top sash guide similar to your 18-009 (which is 5/8" width x 19/32" depth). Is one available? Derek

Will you please help me identify the correct replacement balance? I think the right match is a 29" Series 390 with 19-002 top and 15-002 shoe. Also, the old balance is stamped with "2810P" but the window weighs 16 pounds, so should I get the 2810 or 2820 option? I also need new top sash guid ... (cont.)

Please help me ID the correct part. Channel is 9/16" wide x 5/8" Depth Metal is 26'5/8" long (28" including plastic parts. Stamped 26 5 and had BSI on it as well.

Please tell me your part number for the channel balance parts to repair an Alenco single sash window. The channel is 28 inches long and 1/2 inch wide. 27C is stamped on the channel. Also BSL is stamped on the channel. The window was originally installed in 1985

I purchased top sash guide # 18-009. This appears to be the wrong top sash guide. I also purchased S395-29 series 395 channel balances on order # 722928 which seem to work. It appears I need a different top sash guide. See the attached photos. The flat top piece is missing from the old top ... (cont.)

My windows will not open and stay. I want the easiest way to fix. The guides are 28 inches long and 3/8 wide. Look at the pictures. I have 6 windows. The number stamped on the guides is 2740. Can you help? Thank you, Frank

Swisco, I need to know what balances I need for my windows. As in the phone conversation the two types of S-380-29 balances I ordered broke as soon as I put them in my window. I am going to send my order back but I need to know which balances will work in my window. Hence; I sent the pictures ... (cont.)

Windows -1984 . Have narrowed it down to part # 18-116 & # 18-115 from customer questions & yr site .Seem s 115 is the closest -exact fit . Wondering what yr think .Greatlly appreciate it -thank you .

can you help us find 28 3 left and right and a 28 2 left and right for non tilt window Plus 6 window top sash stops.

Top of the window bungee connects to plastic bracket. This bracket is broken. Bungee will not hold on any longer. Where can I get this bracket. Two on each window top left and fight side.