Viewing all customer Discussions for:
15-191 Heavy Duty Pivot Shoe, 1/2" Thick
15-191 Heavy Duty Pivot Shoe, 1/2" Thick
Home Owner
USA
Aug 7, 2018
Home Owner from USA
Aug 7, 2018
Broken Atrium window
Hi, I spoke with Kathleen today about a small bathroom Atrium brand window that has broken springs and won't raise up, it just falls back down. It was installed I. 2009 by a contractor here in California.I am sending photos per her request to see if you have the right parts. Thanks for the video. He ... (cont.)
Quick Learner
Danville, VA
Aug 1, 2018
Quick Learner from Danville, VA
Aug 1, 2018
Replacement balances for single hung sash
The following Markings exists (On the Front Left) Patent #'S 5.232.209 (On the Front Right) 5.365.638 6.584.644 B2
Handy Person
Rhode Island
Jul 23, 2018
Handy Person from Rhode Island
Jul 23, 2018
Coil springs
I need to order the parts shown in the picture. The parts will not move up or down.
Home Owner
Vermont
Jul 16, 2018
Home Owner from Vermont
Jul 16, 2018
part in the sliding slot of a casement window
Please identify this part and let me know if you sell a replacement for it. The part is screwed into the sliding slot of a casement window about midway up the height of the window frame and there is one on each side. One of the parts failed so I removed it. It does not seems to change the functio ... (cont.)
Contractor
Maryland
Jul 12, 2018
Contractor from Maryland
Jul 12, 2018
Broken coil window balance
Broken window balance. Window installer has gone out of business and I'm trying to find a replacement part. Patent #s listed on part: 5.232.208 5.365.638 6.584.644 B2 4.610.108
Home Owner
Stillwater, Minnesota
Jun 29, 2018
Home Owner from Stillwater, Minnesota
Jun 29, 2018
Parts identifier picture uploader is not working.
Hello, I need to order a Jamb Spreader tool and the parts to repair the coil balances with balance shoes for Reynolds Windows. I believe my parts are manufactured from a company called Amesbury Truth. I would like to upload pictures to you in your parts identifier, however, the pictures uploader ... (cont.)
Quick Learner
44060
Jun 16, 2018
Quick Learner from 44060
Jun 16, 2018
Vinyl window parts
Hello, I have Insul-Weld Vinyl windows. The coil on one side broke and the tilt pin (?) on the other side is broke. Pics included. Number "5" is on both coils. The coil assembly is 1 1/4" wide with 2 screws. I believe I need a double coil assembly and a tilt pin.
Handy Person
Harleysville, Pa
Jun 11, 2018
Handy Person from Harleysville, Pa
Jun 11, 2018
Part name and where to purchase new one
Marvin window double hung tilt window. They were installed in 1999-2000
Quick Learner
Maryland
Jun 1, 2018
Quick Learner from Maryland
Jun 1, 2018
Pivot shoe replacement
I know this part is a pivot of some sort and it has a nipple piece on it where the spring in the second picture pulls down and hooks to it
Home Owner
Queens, NY
May 26, 2018
Home Owner from Queens, NY
May 26, 2018
5.232.208 and 5.365.638.
Need hardware for both side of the window all 4 pcs broken. Numbers that I can see are 5.232.208 and 5.365.638.
Home Owner
New York
May 10, 2018
Home Owner from New York
May 10, 2018
Window parts for you to examine and identify
I have returned various window parts due to incorrect product selection. To further assist me, I would like to ship samples of my broken window parts for someone to examine and then tell me exactly what I need for proper replacement. Please advise how I can do this.
Home Owner
marienthal ks
May 10, 2018
Home Owner from marienthal ks
May 10, 2018
I have a broken pivot and shoe
I got two windows apart after sending the first pictures it looks like the pivot arms and the shoe are both broke there is nothing in the grove to rotate the window at all, I measured the pivot that is attached at bottom of window and it measures 1.75 inches but the end is broke off that attaches to ... (cont.)
Quick Learner
Marienthal Kansas
May 7, 2018
Quick Learner from Marienthal Kansas
May 7, 2018
Window Hardware replacements
On my windows the parts that let the windows slide up and down on inside of window are broken there are three windows these are vinyl windows and all three have broken on the bottom on both sides of the windows, there metal and bust into. When I try to open window it will open but not stay up sinc ... (cont.)
Quick Learner
Pennsylvania
Apr 30, 2018
Quick Learner from Pennsylvania
Apr 30, 2018
Coil balance shoe
Window pro s 16csfr1201ans1z971-1984. The only info I can find on window.
Home Owner
Dover, Ohio
Apr 19, 2018
Home Owner from Dover, Ohio
Apr 19, 2018
Coil spring
I have determined it to be a 160 series, but I'm not sure if it has a 6 or 9 stamped on it to chose the correct one
Quick Learner
East Boston
Apr 11, 2018
Quick Learner from East Boston
Apr 11, 2018
Window Pivot Show
I have a coil balance shoe I'm trying to replace. The shoe receives a coil balance similar to your series 165 coil. Pictures are attached.
Handy Person
san francisco
Apr 1, 2018
Handy Person from san francisco
Apr 1, 2018
27" X 30" Milgard with double spring
I would like to purchase 2 sets of replacements for both sides of the window. I can't figure out the correct weight to buy I also can't figure out how to get the old parts out and the new ones in, Can you give directions for that? Thanks, Rick
Quick Learner
Gettysburg PA
Mar 13, 2018
Quick Learner from Gettysburg PA
Mar 13, 2018
Broken Metal Coil
The pics are from a Simonton Dimension I single hung vinyl window. The metal coil is one-half inch wide and the white plastic piece above is one and a sixteenth wide, which is the main body and not the "ears". I need the parts for 4 windows.
Quick Learner
New Castle Pa
Feb 2, 2018
Quick Learner from New Castle Pa
Feb 2, 2018
GRAEF WINDOW SHOE
Encountered this shoe in a Graef window ( out of business) and am wondering if there is a similar shoe available on your site?
Quick Learner
Sugar land
Jan 25, 2018
Quick Learner from Sugar land
Jan 25, 2018
Channel balance difficulties
I have a heavy tilt sash window (44" wide) that I took out for cleaning. I wanted to see what kind of channel balance I would need if I ever wanted to replace it. I was surprised to have discovered that there are no channel balance. All I could see were tilt lock shoes which, when unlocked, would ju ... (cont.)