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18-171 Stepped Sash Guide, Alpine

Mine is broken. Attaches with screw on window side edge to hold balancer in place once engaged.

I have a 26-4 27" which looks to match either an S380 or S385. My bottom show measures just under 1" so assuming S380. Also, I need a top cam replacement?? It's the part that screw into the window frame. See picture of broken and intact to see what I mean.

Hello I have tried to match this top sash guide and have ordered 2 and were not matching I need help identifying please

Top sash guide and window Chanel balance for a Viking window. BSI 2930 part number

Hello - I am missing both Channel Balances from a single hung non-tilt window. The brand of window is unknown / unmarked. Hope you can help me identify which channel balances I need to order. I believe Channel width was 1/2" because the vinyl trough where it goes is almost 1" wide.Thank you! Rho ... (cont.)

I have been searching for days to no avail. Can you help me find a top sash guide that will fit my windows? the bottom width is 5/8" the overall length is 2 1/4", the top width is 7/8". I need several. See photo for more information. Thanks.

I believe these are from an Atmos window. overall length is 2.25", lower width is .625, upper width is 13/32 and depth is.50 and flush on the outside all the way up. The only marking is the number 6 below the top hole.

I think I need Stepped Sash Guide, Alpine, Product Code: 18-171. I am attaching photos to confirm before I submit my order.

No numbers could be found. Please advise. Thanks!

I am having issues lifting several windows in our home... please see pictures of sash. What model is this sash? 350 0r 351 0r 380? Why is the sash dropping on the right side? when this occurs the window gets even heavier. Should I get a stronger sash to aid in the lift? Replace the 2640 with 2650? ... (cont.)

I need help identifying these balances and top sash guides for my window, The length of the balance is 33 inches (metal only), and the width is 1/2 inch. The length of the top sash guide is 2 1/4 L x 5/8 W x 1/2 H.

This is the part installed at the inside top of a window slide. It works with the channel balance. I believe they're called top sash. I couldn't find this part design within your available top sash catalog. I need to re-order a pair, because the top sash on one is broken at the top (not pictured ... (cont.)

this part attaches at the top of the window in which is the ballast.

Plastic piece in center of picture is broken. Rest seems to be intact with string, 17" spring, and 33" hsg as in picture for all 3 parts including broken off plastic piece in the middle.After speaking with representative, he asked me to send a picture of the left side which is not broken and submit ... (cont.)

Hi, this is David. I need to change my bad balance, and I looked your website, but I couldn't find the top and bottom shoe same as mine. Please help me to find the correct replacement. Thanks. All of my balance is 1/2" width, I need order different length. the metal part is 21 3/4", weight is 9 lbs, ... (cont.)

Hi, I am looking for a replacement for this top sash guide. It should be compatible with your 380 channel balance. I am not sure what the brand is but the locking mechanism says Linford.

Trying to identify this part as I have several broken on my windows. The windows were installed in 2003.

I have two windows that have two each of these. All four no longer lock into position, I think the tab that locks into the window frame has rusted away. Let me know which balance I need to replace all four of them.

The balances are 27" long. The sash guides also broke so i need to know which ones are compatible. Last thing is the top double paned window is frosted, do you sell those and are they easy to replace. Thanks

I believe I've identified the replacement parts but wanted to double check. Top Sash Guide as 18-008 and Channel Balance 27" 350 profile 2630. My windows have issues with the channel balance randomly shooting through the tops. Comparing all TSG's in the House most of them look to be in good shape bu ... (cont.)