Viewing all customer Discussions for:
18-171 Stepped Sash Guide, Alpine
18-171 Stepped Sash Guide, Alpine
Home Owner
USA
Apr 24, 2018
Home Owner from USA
Apr 24, 2018
Please advise for part item number Thank you
I need to order the clip on the side of the window to hold the balance and the part attached picture on the side of slide up window. Please advise for part item number Thank you
Home Owner
USA
Apr 20, 2018
Home Owner from USA
Apr 20, 2018
White plastic window part with two screws
Do you carry the white plastic part that has two screws in it? I think it looks like the attached diagram but I'm not sure. Do you carry it?
Quick Learner
Simi Valley CA 93065
Apr 17, 2018
Quick Learner from Simi Valley CA 93065
Apr 17, 2018
Window top channel stop? Part has number stamp 15p16 2
Window top channel stop? Part has number stamp 15p16 2. Thanks!
Home Owner
USA
Apr 3, 2018
Home Owner from USA
Apr 3, 2018
Channel Balances missing in my window!
Hello, Was wondering if you might be able to help match up a couple channel balances. Unfortunately, the window was broken into, and the channel balances are no where to be found. I've attached a couple photos I took the other day. This is all I have, and now am 500 miles away. I?m willing to take ... (cont.)
Quick Learner
Grass Valley, CA
Mar 30, 2018
Quick Learner from Grass Valley, CA
Mar 30, 2018
Cannot find window channel part
Hi, This is a 1/2" window channel which is 27" long. I cannot find it on your website. If you are able to identify it, please let me know. Thanks, Jennifer
Quick Learner
Stevenson Ranch, CA
Mar 28, 2018
Quick Learner from Stevenson Ranch, CA
Mar 28, 2018
Question on replacing channel balance
Good afternoon, I have no idea what the brand of my windows are.one of them(sliding vertically) is broken after 15 years, and I need to replace the channel Balance. The only info on the metal part of it Reads: 26 4 GW CMC 10. The numbers are spaced just as I have written. The metal part ... (cont.)
Home Owner
USA
Mar 8, 2018
Home Owner from USA
Mar 8, 2018
Can't figure out what balance I need
Hello, I couldn?t figure out what parts numbers I need. Please see my attached pictures. Length-28.5? Thank you, Michael
Handy Person
Las Vegas, NV
Mar 2, 2018
Handy Person from Las Vegas, NV
Mar 2, 2018
Channel balance length,
I have to put a channel balance in a bathroom window because it doesn't have one. I want to know which one is the correct size.I bought a S350-17 but it was too short. See photo. The window measures 17 x 19 (glass end to end). The stationary outside glass window measures (19 1/4 x 20 1/4 ) glass ... (cont.)
Home Owner
Orange, CA
Mar 1, 2018
Home Owner from Orange, CA
Mar 1, 2018
Top Sash Guide
Need Six of These - Having a hard time locating. Purchased balances - that these Top Sash Guides need to hook onto.
Quick Learner
Maricopa az
Feb 13, 2018
Quick Learner from Maricopa az
Feb 13, 2018
Window is atrium
I need 2 complete sets one for each side and the window parts that go with to keep them in lol
Home Owner
USA
Feb 2, 2018
Home Owner from USA
Feb 2, 2018
Please identify top sash guide
Hello - trying to identify this part. Also ordering a series 385 non-tilt channel balance. I think this is a top sash guide - attached to the window at top. Help please.
Handy Person
USA
Dec 4, 2017
Handy Person from USA
Dec 4, 2017
I need two 2640 single hung balances for Pella window
I need two 2640 single hung balances for Pella window and two top sash guides. It appears the 385-27 is the correct balance, but I can't find the same top sash guides as shown in my photographs. Please advise, so I can place the order. Staff Contracting, Inc Richard
Home Owner
Murrieta, CA
Nov 29, 2017
Home Owner from Murrieta, CA
Nov 29, 2017
Window Channel Balance
please tell me which top sash guide I should purchase see attached picture. Also, have a 30 lb window what size 34" 33 4 BQ caldwell stamped on the channel
Handy Person
Bakersfield, CA
Nov 20, 2017
Handy Person from Bakersfield, CA
Nov 20, 2017
I will need 10 of the top sash guides. I will need 2 of the channel balance.
The channel balance has the following stamped on it: 30 4 BSI The length of the "metal" part of the balance is 31"
Quick Learner
Fresno California
Oct 26, 2017
Quick Learner from Fresno California
Oct 26, 2017
sash guide for S390-30
Hi, I am looking for a top sash guide to replace the one in the attached images. I plan to use it with the S390-30 channel balance. If you do not have the exact sash guide can you suggest one that would work? Thank you
Home Owner
PetalumaCA
Oct 20, 2017
Home Owner from PetalumaCA
Oct 20, 2017
replacement balance need type
Hello I need 4 balance replacements all same type/size. Dimension: width 9/16" (it is a little bigger then 1/2 in), length of the metal part 28". See also 114/115/116/117 pictures attached. Apart from that for one window, i need the top small plastic part (not sure how that is called, see img_0 ... (cont.)
Home Owner
Prescott Valley AZ
Oct 5, 2017
Home Owner from Prescott Valley AZ
Oct 5, 2017
part attached to top outside frame of window
Need to order piece which is attached to outside of window frame at top of window need part number to order
Quick Learner
San Bernadino
Aug 3, 2017
Quick Learner from San Bernadino
Aug 3, 2017
Balance guide for window lock
I'm looking for balance guide for atrium window , my window which slide up and down it does not lock it place , it just slide back down .. does your company have in stock?
Home Owner
TRABUCO CANYON
Jul 26, 2017
Home Owner from TRABUCO CANYON
Jul 26, 2017
WINDOW BALANCES AND HARDWARE
I ORDERED THIS TYPE OF BALANCE PREVIOUSLY.... I BELIEVE. S350-22 22" Series 350 Channel Balance option: 2130 HOWEVER I BELIEVE THE NUMBER STAMPED ON THE BALANCE THE BALANCE REFERS TO THE LENGTH. I AM NOT SURE IF THE HARDWARE PICTURED IS THE: 18-008 5/8" Top Sash
Home Owner
San Diego
Jul 14, 2017
Home Owner from San Diego
Jul 14, 2017
Broken window sash, sash cam, and channel balance
My window channel balance and sash cam are broken on one side, I think I've identified the correct channel balance replacement, S351-31, and sash cam, 18-171, however the upper corner of the sash itself is also broken, though the screw hole for the original sash cam is still intact. I'm wondering if ... (cont.)