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S385-28 28" Series 385 Channel Balance

I have a few windows that have a 28" Series 385 channel balance with a 2790 stamp. The actual sash weight is 19lbs and 32lbs what model should I choose, 2740 and 2760?

The balance is about 28 inches long. I would also need the plastic part that goes on each end of the balance.

Hi! I do know that my window is a PGT. That is about all I know though. The photos show the channel still attached ( I don't know how to take it off ) and the cover. Also, the plastic piece needs replacing that keeps it in place. Any suggestions? Thank you!

Hello. My channel balance has broken. It has the stamp 27 14L and then in little print 02 asi. It is 28" long. When it was working, it was hard to lift the window. Does the 14L mean 14 lbs? If it was hard to open, should I get a stronger channel balance.

Hello I need help finding a replacement for my window channel balance,this is from a non tilt window. The width is half inch with a length of 28 inches. I have supplied some pictures of my channel balance.

I have to replace this part in 5 of my windows (both sides)and I know they are 28" but I am having a hard time figuring out the model (I don't see any number on them)could you assist me with that? I also need some take put clips that have broken.

I have 20 Alenco windows that look like they have the same Channel Balance that you have in your video. Half of them are broken, both sides. I would like to replace them in all 20 windows. My home is was built in 1998. Do the Alenco windows use your Channel balances? Thanks, Bob

CWS Windows-Single Hung-need to know if you have them in stock and the part numbers so we can order them. Thank you. 30 inches 29 9 BSI-8 Pieces 28 inches 27 5 BSI-14 Pieces Please advise.

I would like to find out how to go about ordering 4 balance replacements. I have enclosed pictures

I need the c2740 style but Mine are only winged on the end near the top of the springs. Is your 2740 the correct one.

Hi, I am looking for the right channel balance for my window. In the old part, it is stamped as 2730F (pictures attached). I was looking at the following link: https://www.swisco.com/28-inch/pd/Series-351-Channel-Balances/S351-28 However, the top and the shoe looks different from the pictures I h ... (cont.)

Hi. I've just ordered four of the Series 385, 28" channel balances and clips for my two Windowmaster, non-tilt windows that are at least 20 years old. Their part is labeled 2710. I am curious about how to use the clips since the originals don't appear to have them. Your item appears slightly differe ... (cont.)

Hello I need to change balance, but it is difficult to find it right one. I attached files and please advice for me. is it fit in S385?

HI there, I have two windows, I only know the measurements, I believe that I need channel balances. I have attached pics to see if you can help me fix these, small one wont stay open, large one has what looks like a channel balance is stuck on side of window causing it to not close completely its su ... (cont.)

Hi the stamp on my balance is 2950 I don't see that number on your site. What are my options?

Having trouble identifying the right window balancer I need. I have various pieces of information about the window and balancer: - H-LC25 54x90, Series 1000 (window) - PPG Herculite K (window) - 27 4 NF (with BSI written across) near foot of balancer Balancer is 1/2" wide. Any help with or ... (cont.)

See Attached JPEG's. I need to replace two of these, which appear to match your 28" Series 385 Channel Balance (#2740). However, the "Top" and "Shoe" pieces are different than those shown on your website. Can you helpe me order the correct parts? Thanks a million - your website is a Godsend! ... (cont.)

yet WHY didn't I just send photos verse wanting to figure it out myself - DUH ! OK - I give. Yes I ordered FOUR S390-28 Option 2730 Didn't notice WINGS and DUH it's an important issue NOW (HA) attached are 4 photos I did notice the PIN on my old balance was 1 position higher. I humbly wait fo ... (cont.)

Hello I need 4 balance replacements all same type/size. Dimension: width 9/16" (it is a little bigger then 1/2 in), length of the metal part 28". See also 114/115/116/117 pictures attached. Apart from that for one window, i need the top small plastic part (not sure how that is called, see img_0 ... (cont.)

I need a couple new block and tackle channel balances. Not up on my window lingo, but the windows tilt in to be removed and both the upper and lower windows move up and down. The balance is 28 inches long and is stamped 2730 BF. The pivot bar for the window also has a 2369 stamped on it. ... (cont.)