Viewing all customer Discussions for:
38-091 Multi-Point Sash Lock LH, 24 Series
38-091 Multi-Point Sash Lock LH, 24 Series
Quick Learner
18964
Oct 20, 2020
Quick Learner from 18964
Oct 20, 2020
The latch has the number Truth 31402 on it.
I am looking for the guides and the rods for the lock assembly for two windows.
Home Owner
Lakewood, CA
Oct 19, 2020
Home Owner from Lakewood, CA
Oct 19, 2020
Vinyl window replacement parts
I have CertainTeed Vinyl Windows. I understand that the company is no longer in business. I have windows that open outward with a crank mechanism. 1) The lock mechanism of one window is broken. 2) The crank mechanism of another window is broken.
Handy Person
Medway, MA
Oct 12, 2020
Handy Person from Medway, MA
Oct 12, 2020
Repairing broken latch
Need help on how to repair this broken latch. Harvey Casement window. New in 1995 when house was built. Also can't figure a way to manually unlatch that right side.
Home Owner
Colorado
Oct 1, 2020
Home Owner from Colorado
Oct 1, 2020
Truth tie bar part 11916
Do you have a tie bar that matches Truth part # 11916 (referenced in this document: https://www.truth.com/technical-support/catalog/HW17%20Maxim%20Lock.r10.pdf.pdf)?
Handy Person
Oct 1, 2020
Handy Person
Oct 1, 2020
Window casement
I'm looking to change the lock and crank to white.
Home Owner
New Richmond Ohio
Sep 28, 2020
Home Owner from New Richmond Ohio
Sep 28, 2020
Casement window
What I need is the hand crank assembly, it is worn on the inside of the mechanism and no longer catches leaving the rod to freely move up and own with out locking. The brand of the hardware is "Truth"
Quick Learner
Red Lodge, MT
Sep 19, 2020
Quick Learner from Red Lodge, MT
Sep 19, 2020
Locking latch for casement window
The washer came off and latch no longer works. Need replacement part. Weather Shield casement window. Only marking for part is on lever TRUTH 31401
Handy Person
Fenton MI
Sep 7, 2020
Handy Person from Fenton MI
Sep 7, 2020
Casement window latch
I do not know what brand of windows I have unfortunately so this is all I have. Hopefully you will be able to help me out I need at least two of these. Mike
Quick Learner
Indiana
Aug 26, 2020
Quick Learner from Indiana
Aug 26, 2020
Casement Window Latch Lock
Latch is worn and won't stay upright (locked) position
Quick Learner
Westminster
Aug 7, 2020
Quick Learner from Westminster
Aug 7, 2020
Truth operator
My technician tells me it's a casement window operator truth. There is a number 31402 A stamped on the arm
Home Owner
Minnesota
Jul 20, 2020
Home Owner from Minnesota
Jul 20, 2020
38-091 and 38-092 in Terratone?
I have 38-091(LH) and a 38-092(RH) from you in beige. Is the color available that is similar to Andersens Terratone ? Last year I thought I saw a color "Clay" offered. Do you still have that color and can I get it ? Thanks, Tom
Quick Learner
Buffalo
Jun 11, 2020
Quick Learner from Buffalo
Jun 11, 2020
Replacement Part
The base is 4.25 inches. Do you stock this part? Thank you.
Home Owner
Gulfport, ms
May 5, 2020
Home Owner from Gulfport, ms
May 5, 2020
Window latch
Has number 1132 imprint
Home Owner
Los angels
Feb 25, 2020
Home Owner from Los angels
Feb 25, 2020
Casement window lock
Need a lock for certaintee casement, someron II. The original lock has a 31401A stamped, the lock is approx 4x7/8", the extended arm is approx 3.375 to 3.5". Left or right hand is just shown in my photo, handle up to open?down to lock. I see you have 2 items similar to mine?38-058 and 38-091, which ... (cont.)
Handy Person
California
Feb 24, 2020
Handy Person from California
Feb 24, 2020
certainteed sash lock for vinyl casement window
my lock broke in the closed position. Is my only option to cut it off in order to replace it? Included is a picture of the broken one and another window that is still working in the open position. What part do I need to order once I get the broked lock off?
Home Owner
Bristol, RI
Sep 9, 2019
Home Owner from Bristol, RI
Sep 9, 2019
Patriot Window Parts
Hi,My kitchen window is Patriot Window (see the attached picture). Now the lock handle of the right panel (see the other photo) has fallen out, so I cannot unlock then open the right-side window. Could you please help me get the right parts to fix the problem?In the past, the company mailed me anoth ... (cont.)
Home Owner
MA
Jul 11, 2019
Home Owner from MA
Jul 11, 2019
looking for all locking components for my window
Looking for ALL locking component parts for the attached window and white plastic guides.
Contractor
California
Apr 29, 2019
Contractor from California
Apr 29, 2019
Casement multi point sash lock
Hi, I found a lock and a tie bar with item #s 38-091 and 38-916. My question is how the tie bar latches to window sash. There should be a keeper or rail that tie bar cone rollers latch into! Can you help me find that part? I don't have any pictures to send you since I'm building a wood window and ... (cont.)
Quick Learner
Feb 6, 2019
Quick Learner
Feb 6, 2019
Window Operator & Latch
Need the latch & the roller
Home Owner
Buffalo, NY
Sep 6, 2018
Home Owner from Buffalo, NY
Sep 6, 2018
Window lock cracked/missing handles
Can you help me find the part for this? Manufacturer unknown.