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Door & Window

Hello Swisco Representative, I am glad to find your website. I need a Pivot Lock Shoe for a spiral balance tilt window. The pictures attached show a "Good-PivotLockShoe", "Broken-PivotLockShoe", "mfg-tag", and "Spiral-balance". The Tube diameter is 5/8" (actual 9/16") and 28" long. Fro ... (cont.)

I took these photos from a working identical window. The window with the broken balance never worked correctly, and it turns out it had different balances. I believe the springs were too strong. Spec's: Fisher Window (at least that's what is stamped on the locks) 1/2" by 28" balance 27 4 CV ... (cont.)

I need to order a pair of replacement channel balances for my window. I think I need 380 Channel Balance with 19-005 and 15-005 for a 26" balance. Can you take a look at the attached photos to confirm this is correct? Thank you so much, Darin

I have aluminum single hung tilt windows and the balances and shoes are shot. It looks like yours will fit what are your thoughts?

Hello, I was searching your website for a Spiral Balance as the window I have the spiral is all twisted up due to a breakdown with the plastic sheathing. Anyway my window is a Single hung Tilt and the balance is apx 30 1/4 inches long and has a white plastic at the base. The window that lifts is ... (cont.)

My spiral balances have tube construction on top and spiral spring construction on lower half. Both are covered in in white plastic cover tube. Length measures 28 1/2 inch. Tip color is blue. Original sash weighed 25 #. New replacement windows installed weigh 30#. OD of tube is 3/8 ". I ... (cont.)

i have a couple of the same type of channel balance that look like the ones by the past customer, except my say 27d, and 33d and it has a balance clip attachment at the top. it has a 1 1/4 t lock balance shoe. if i order the 33d and 27d will these fit my windows. please let me know. akj Here is ... (cont.)

will be mailing sample of part [ balance ] to designated address. The window weighs 10 lbs. and measures 27 1/2 w X 23 1/4 H and doublw insul glass. Once part has been determined we will order parts for @ 6 windows.We will need the spreaders,as well.

I've attached photos of a broken window pulley that needs to be replaced. The pulley broke in two pieces and was attached to a spring that is found on under an aluminum channel on the side of the window. The pulley appears to be gray nylon with a white nylon double roller inside. This is fro ... (cont.)

I can open the window with the crank but can't close it. The window was installed around 1995 (previous owners). Please help me to identify the part. Entry Guard Truth is written on the longer arm.

Does your 82-316 product come with the mechanism that slips into the door? (the part that contains the latch that physicaly locks the door) The keyed lock and the Thumb latch work just fine. It's the interior part that I really need.

Hi The moving piece inside is broken, I should buy both right and left. There are no markings on the window or on the latch 3 1/8" x 1 3/8 " 1/4" thick 2 1/8" between holes while plastic it is screwed on top of the frame, it is not recessed into the frame (I would like the same bec ... (cont.)

i have a doublehung window from 1987. i took balance box out of it...looking at the window from the inside the left hand balance box has the following numbers..BJ19 5#19 7 87. IT ALSO HAS 11600-17. WHICH NUMBER DO I USE? ALSO THERE IS A BALANCE BOX ON THE RIGHT SIDE AS WELL. I THOUGHT I SHOULD ... (cont.)

hello.i got anderson sliding door it aporox 2000-2006 year build house and i need to instal lock with the key on existing door lock.it any way i can indentify what series is my door/lock to order right exterior part to me able to lock with the key from outside ,on lock mechanism i can see it Anderse ... (cont.)

Looking for this part for my patio doors by Anderson. I believe this room was renovated in the late 70's. The door handle is fine, it's just the thumb latch that is broken. Appears that the latch piece has broken off. I believe your part 82-043 may be the right one. Is it really as simple as pla ... (cont.)

I would like to order replacement parts from you for an Anderson window sash. The only identifier, other than the patent number, that I can find on the sash are the stampings DD 5 27 85. Also, is there a left and right unit? They seem to be identical.

Do u have a replacement 3 15/16 holes 1.5 thick Need only handle bracket Jim

Hello, I'm looking to purchase 2 window cranks. They say ( Thermal Gard ) on the handles. On the cranking gear box it has the name ( Truth ) on it. One has the # 30637 and the other has the # 30636 stamped into them. They are located at the bottom of the window in the middle of it. The hinges on the ... (cont.)

Hi, I have 1/2 inch Wide Channel Balances but don't see a part on your website that looks exactly like mine...top and shoe don't appear to match. Can I send a photo or physical sample to see if you have what I need? Thanks, Ryan

We have several windows (1995, no idea manufacture) that won't stay up. Have attempted to charge them and increase tension with little to no success. Cannot find exact match for replacement balance. They are approx. 3/4" diameter and 28 1/2" length with blue tip (see pics). What are best replaceme ... (cont.)