Viewing all customer Discussions for:
Door & Window

Home Owner Rockwood Ontario Canad...
Aug 8, 2011
Home Owner from Rockwood Ontario Canada
Aug 8, 2011
Is the 95-181 available in Bronze?
I see you have item 95-181 which is the correct size I require. Just wondering if you have this size of pella corner in bronze. thanks...tom
Aug 8, 2011
Aug 8, 2011
How to remove and install pivot lock shoes
To remove and replace pivot lock shoes: For the lower inner sash there should be a cut out at the top of the jamb-slot, it may be behind the sash stop, if not cut to slide the pivot lock shoe out/in. For upper exterior sash there should be a cut out at bottom of the jamb slot, it may be be ... (cont.)
Quick Learner Cherry Hill NJ
Aug 5, 2011
Quick Learner from Cherry Hill NJ
Aug 5, 2011
Pivot Bar
I am looking for a replacement of the attached pivot bar. The flat part where it screws into the window is broken. The window numbers are 622034100001 and 50060 S5dhmh 36.344 X 30.375. i cannot find any name or MFG on the window. Any help would be greatly appreciated. Thanks, Tom ... (cont.)
Contractor California
Aug 5, 2011
Contractor from California
Aug 5, 2011
Please identify my sliding window roller replacement
Hello, we are looking for replacement wheels for slider windows, see photo. The wheels at top are the ones we need. The wheel at bottom is a PLPCI unit that comes close, but not exact. Any info appreciated. Thank you, Wencil S.
Quick Learner Chicago
Aug 5, 2011
Quick Learner from Chicago
Aug 5, 2011
Sash Balances
I have R.O.W windows(Joliet, IL now out of business). The sashes are fine but the vinyl sash side pieces and carriers are becoming brittle/broken and some of the pins attached to the windows that travel on the carrier/spring are broken. Do you offer parts or replacements? Thanks, Tom ... (cont.)
Home Owner Wewoka, OK
Aug 5, 2011
Home Owner from Wewoka, OK
Aug 5, 2011
Does the 95-214 style come in bronze?
Are these for 45 cut corners and do they come in Bronze or brown? They do look just like the ones in the frame.
Quick Learner Jackson, GA
Aug 5, 2011
Quick Learner from Jackson, GA
Aug 5, 2011
Storm door slide repair kit.
I do not know the make or model of the storm door I'm working with. I am working at an apartment complex and we ordered a kit from you guys but it was the wrong kit. We had ordered the 91-140 kits. I think I need the 91-142 I'm not sure. Can you please help. I need about ten full sets left and right ... (cont.)
Quick Learner Atco, NJ
Aug 5, 2011
Quick Learner from Atco, NJ
Aug 5, 2011
tilt window lock
I need 6 pairs of these for a customer in Marlton, NJ. Also attached are photos of the spiral lift rod. It had a plastic cover on it originally, but it is falling apart. The overall length from the blue tip to the end of the rod is 27 3/8" The width of the metal portion of the rod is 7/16". I b ... (cont.)
Landlord
Aug 4, 2011
Landlord
Aug 4, 2011
Pivot Lock Shoe
Good morning I am an assistant site manager for an apartment complex in Hammonton, NJ and I need a part called a Pivot Lock Shoe. I have attached a pic with the measurements with it. Please let me know asap if you carry them because we have several units that need them replaced. Thanks so much. ... (cont.)
Handy Person Olathe, KS
Aug 4, 2011
Handy Person from Olathe, KS
Aug 4, 2011
Window Pivot Lock Shoe
I am having trouble finding a replacement. Cannot find any markings on the window. If we cannot find the exact one, I am wondering if there is something I could use. It looks to have a type of spring mechanism. When engaged metal prongs stick out of the bottom portion of the side. Measureme ... (cont.)
Handy Person Dallas texas
Aug 4, 2011
Handy Person from Dallas texas
Aug 4, 2011
Adjust vinyl windows
The spiral balance are flopping inside the window frame.I read on line how to adjust the spiral balance,but no pictures and they use window terms and parts that I don't know the names of or terminology . They talk about the spiral balance has a stem with t-hook that locks inside a notch in the shoe. ... (cont.)
Handy Person Pismo Beach, ca.
Aug 4, 2011
Handy Person from Pismo Beach, ca.
Aug 4, 2011
full width on mortise lock? 82-218
Hi I work at SeaVenture Resort and looking for 17 of these mortises. My question is what is the overall width of the farthest outside measurements of this mortise lock product code #82-218. In the pic it shows 1 1/16" to the mounting bracket. Mine is like 1 1/8" and overall its 1 1/4" wide. The W&F/ ... (cont.)
Quick Learner S. California
Aug 3, 2011
Quick Learner from S. California
Aug 3, 2011
Window Sash Guide Replacement
Hello, I'm looking to replace my in-law's channel balances for their windows. For the last 10 or so years, they have used a stick to prop up most of their windows! Just needed some advice on which take out clip, top sash guide, and channel balance to purchase: 1. Take out clip - ALL the window ... (cont.)
Professional Panorama City, CA
Aug 3, 2011
Professional from Panorama City, CA
Aug 3, 2011
Tilt window balance
We have a customer who has a tilt window. The balance is broken and we are looking to replace it. We have looked in your online catalog and cannot find an end piece that looks like what we are looking for. The balance has "21 TG" stamped on it and is 22" long. Attached are some photos of the piece t ... (cont.)
Home Owner Greenwood,SC
Aug 3, 2011
Home Owner from Greenwood,SC
Aug 3, 2011
wood sliding glass door handle or kit
I sent a email 8/02 about some better information. Given my problems with the internet, you may not have received it. I have some heavy wood sliding doors of which one slides. (The doors were made by ROW which is now PLYGEM.) In looking looking at the handles on your web site the 82-003 looks li ... (cont.)
Handy Person Petaluma, CA
Aug 3, 2011
Handy Person from Petaluma, CA
Aug 3, 2011
Corner sash locks for Pacific Industries single hung windows
The top tilt Latch Pair for Keller windows is real close. I have Pacific Industry vinyl windows with top tilt latches that need replacement. Width is 3/4" overall, the tab is 5/8" but the measurement from outside edge to center of the screw hole is 2-1/4" (3/16" longer than the sash latches porduc ... (cont.)
Quick Learner Garden Grove, Californ...
Aug 3, 2011
Quick Learner from Garden Grove, California
Aug 3, 2011
Metal or Nylon wheel?
Need to order two "Columbia Door Bottom Roller" for my missing screen door rollers, but not sure whether to get the "Metal Wheel & 84-083" or "84-064 Nylon wheel" ones since I lost the old roller wheels. Any advice?
Quick Learner my home Carlisle PA
Aug 2, 2011
Quick Learner from my home Carlisle PA
Aug 2, 2011
Yellow tipped spiral window balance
I need spiral balances. Mine has a yellow tip. They are 3/8" 30" long for tilt window. You didn t show any yellow tip for sale. Some sites show them as special order. Please advise me on your selection.
Home Owner 11 E Galloway Ct Newar...
Aug 2, 2011
Home Owner from 11 E Galloway Ct Newark DE 19711
Aug 2, 2011
channel balance part 30 3 JK CALDWELL
I need to buy the not-tile channel balance, My old part is : Weight code: 30 3 JK CALDWELL, Length: 31" I choiced the part of "31" Series 380 channel balance" from your catalog, but not very sure it is right? And there is options to choice if I purchas on line, such as 3010,3020,3030,3040 ... (cont.)
Quick Learner North Carolina
Aug 2, 2011
Quick Learner from North Carolina
Aug 2, 2011
Monton window replacement latches etc
I took some measurements and it looks like my damaged window latches match product code 26-243 and 244. The latch slides into a groove on the window. A sticker on the window casing indicated it was a monton window. Please look at the pictures to see if you agree. Also, I need to replace a coup ... (cont.)