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18-009 5/8" Top Sash Guide

I have a few broken window channel balances. The windows are all non-tilt windows with 1/2? channels. I tried to match it to your channel balances and it appears to match your S380 series (with a 19-005 channel balance top and 15-005 balance shoe) Can you confirm based on the attached pictures?The ... (cont.)

I'm looking for a sash cap, I don't know the brand of window. The cap measures; 1" total height, 5/8' wide,9/16" thick, the screw hole is 3/4" from the top. I can't find this on your webpage. Thank you.

Hi, I'm thinking 2740 balance + 19-002 top + 15-005 shoe. The balance has a marking "27 4 D0 CALDWELL" Please see the photos attached - what do you think? Thank you!

Hi. I'm trying to replace the channel balances in my old Viking Windows (original to my 1991 home). I'm starting with a bedroom window with a broken balance first, although if this works, I'll replace them all. The balance is stamped 2830 with side letters/numbers B81 (???) and VG. The balance is ... (cont.)

Caldwell window. Will need left and right sides. In pictures show it installed on left and removed on right.

I'm including pictures of what I believe to be similar to your 24" SERIES 395 CHANNEL BALANCE. I've removed a few of the plastic end pieces, and tried to get a few angles to compare to yours. I would just like to make sure I'm getting the correct parts before I order them. In particular, your PGT To ... (cont.)

I sent pictures of the remaining balance which looks OK. I need the prices on a replacement balance and 2 clipsThe window frame does not have any take out clips or hardware to hold the channel balances. Are the take out clips all that hold the channel balances?

Hello can you please identify this top sash, bought 2 window channels 3440, upon removal of window I found these 2 sash broken, I took measurements of the sash,

I'm having trouble finding a match to the top sash guide. I've attached images, including relevant dimensions. The style looks similar to 18-127, but the dimensions differ from my replacement part. Any help that you can provide would be greatly appreciated!

I am looking for replacement part. Where can I buy the parts

I am replacing the balance on this window; this block that holds the balance I side the window is broken

l-shaped piece located at the top corners of movable sash they insert into the plastic part at the top of the channel balances to carry the weight of the sash approx. 3/4 x 1/2 x 1/2 when sash is re-inserted in proper position they are attached with a screw with a sash guide

Hi, Here is photos of parts, the channel balances are 28"x1/2" with non wing top guide and 1 1/8 " shoe with 2730 J stamped on it. The 390 looks very close. The Top Sash guide is a liittle more confusing but attached photos and hope helps. I neeed 20 channel balances and 36 Top Sash guides. If quest ... (cont.)

Need to find replacement part for this top sash

On the top of my window frame is a small, black, plastic piece, with two small screws that catches the Channel Guide Spring Assembly and pulls it down as you replace the window and close it. It is broken and now there is nothing to pull the channel guide down. The channel guide number is #2840. C ... (cont.)

I recently received from you a parts order that included 18-064 sash guides for repair of my Jordan windows. Unfortunately, I continue to have a problem locating the specific sash guide for my application. Several years ago I ordered a quantity of 18-009 sash guides, believing they were the closes ... (cont.)

hi, had placed an order (#1000131) for 2 25" Series 351 Channel Balance units (S351-25) but just realized that the "cap" unit - the channel end that attaches to the window - is broken on one side. not sure which one goes with this particular channel balance unit.If it helps any, this window is an A ... (cont.)

Hello, I think these windows need a top holder. There are 2 windows which have a lot of side to side movement. Channels will fall out, wither staying at bottom (fixed when I reconnected the pulley) or stay at top of frame when sash is pulled back down. Top of channel, you can still see the plasti ... (cont.)

Doesn't appear to be the same as 18-174. This is being used in 385-28 Channels

I believe i've identified my shoe and top as 15-001 and 19-002 respectively but I can't identify my top sash guide. Can you help?