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S380-28 28" Series 380 Channel Balance

I ordered two track S385-28 (option 2740) to replace the ones I have labeled as 27-4 with wide 1/2" and thickness as 17/32. It appears that I ordered the wrong ones. The new tracks appear to be thicker than mine. The thickness of mine is 17/32", the S385-28 are 5/8". You can see the big difference. ... (cont.)

I've got a sash balance with the serial number attached in the image and need help identifying it please. I can get you additional pictures if necessary. Thanks! Charles

The identifying markings on my balance is 26 4 AS Caldwell, can you tell me which balance I need?

I have 28" long 1/2" width (actual dimensions) channel balance stamped 27 3 BSI oc. Im not sure what the sash weight is. Can you help me out? Thanks

I need two 28" assembled window balances. There is a stamped marking 2740 H.F on it . Looking at your website it looks like your 28" Series 385 Channel Balance option 2740 will fit . But I think the shoe is 15-005. The shoe is 1 " like that in your catalog page 'Channel-Balance-Shoe/pd/Replaceme ... (cont.)

Need to confirm the proper replacement channel balance for our non-tilt window. Metal channel measures 28" with fixed shoe and top. The channel is marked "27 4 LP Caldwell" I believe the shoe is a 15-004 (however the measure is 1 1/32, not the 1 3/32 your detail shows) and the top is a 19-005, ... (cont.)

I'm not absolutely sure if my channel balance is the S380-28 (2740), because it has hemmed edges a tension adjustment screw on bottom guide, and the 15-005 winged shoe I ordered just broke when I tried to push it in. Please help. Please also note there is no names, numbers, or markings anywhere on t ... (cont.)

I need an expert to show me what to buy. Mine measures 28" long (metal part only) and 9/16" wide. That's all I know, because I don't quite understand the numbers printed on mine....

The stamp code on my channel balance says "27 C" so I'm not sure which weight my supports.

I need a 1/2" wide channel balance, 28 inches long for a non-tilt Atrium window. I need the shoe and top attached. I think the part I need is a Product Code: S380-28. Do you think that is correct? I also need a take out clip and a top sash guide and don't know what parts to get for the ones picture ... (cont.)

I have a sach balanace to replace...its stamped as 27 4 DN CALDWELL. Its actually 28" long. Can you help identifying my part and maybe you have a full kit that you can sell? This is a '95 built house, so I'm sure these parts are about that time old. Thanks much, Erez

Hi, I'm hoping you can help me locate something on your website - if it is indeed available. I'm working with vertical sliding windows that I'm using your 28" / 380 series channel balances. What I am actually looking for is a sort of felt like material that fits into a groove on the back of the wi ... (cont.)

I need some replacement window balances. The old number on one is 2030C. It looks like a series 380 or 385 will work. What is the difference between them. I also need some 2030 balances. What is the correct replacement part for these? Some are shown with protruding guides on the side and some are ... (cont.)

Do you sell replacement balances and parts for this window made by Gapco? The lower end plastic part is broken and the balance had the number 2740 on it and measures 28 inches from end to end of the metal part as shown in your instructions for measurements. I have a house full of these and many do ... (cont.)

My balances are marked either 28A, 28B, or 28C after the number it is marked USB. Also I am including pix of the ends. Please suggest the proper balance. I will order 9 or 10 pair

I need a couple of replacement balances and have been able to identify the closest replacement in the S380-28. Unfortunately, the associated "option" criteria for the balance doesn't match the existing balance. The existing balance only has the following markings on it: "27 3 HU CMC 2" and no ... (cont.)

I have two size windows 46 x 57 and 22 x 57 they both have 27 4 KO Caldwell channel balances this does not seem correct to me. Is there a formula for this? The windows are dual pane.I do not have access to weight the windows now that I am in a different city.

I am looking at a channel balance with 36 4 CALDWELL BM written on the balance. I need a price for a 37" balance.

I am looking for replacement balances for these labeled 27 C bsi. I hope the pics help.

Gentlemen: I need to replace four window channel balances. The Balance measure 29" from the bottom to the top of the top balance shoe. The channel of the balance measures 9/16" square. I have attached pictures of the shoes and I need your help to recommend which model balance to buy. The balance ... (cont.)