Viewing all customer Discussions for:
S385-20 20" Series 385 Channel Balance

S385-20 20" Series 385 Channel Balance
Quick Learner Vancouver BC canada
Jul 14, 2025
Quick Learner from Vancouver BC canada
Jul 14, 2025
Window balance
Hi need helping replacing two window balances, it's a non tilt window. Im having trouble identifying window weight, do you need this info? Do you ship to Canada postal code v5n 2e3? Thanks Dennis
+1
Home Owner Vernon BC Canada
Jun 4, 2025
Home Owner from Vernon BC Canada
Jun 4, 2025
Sash balance replacement
20" long 20 pound window can you help me identify this and get a price for replacing them? I will need to replace at least 6 of them. Maybe more. thank you Thank you
Quick Learner Vancouver, WA
Jun 1, 2025
Quick Learner from Vancouver, WA
Jun 1, 2025
Window Balance
Hello, Please help me identify my window balance type. Thank you. Balance length 20" Balance width 1/2"
+2
Contractor Davis
May 15, 2025
Contractor from Davis
May 15, 2025
Window Balances 20"
We are replacing some 20" window balances and trying to determine the proper balance to use. Non tilt vinyl windows installed in 1997. Balances have identifiers 19 4 DS Caldwell if that helps identify the product. Thanks
+2
Quick Learner Medford OR
May 9, 2025
Quick Learner from Medford OR
May 9, 2025
Window balance
I need help knowing what balance to order to replace this one.
Home Owner PNW
Apr 20, 2025
Home Owner from PNW
Apr 20, 2025
I need help determining the series for this channel balance
Hello, The current channel balances I have are 20" from end to end of the metal. It is a non-tilt window and the stamp reads 1920. Based off of looking at the plastic fittings on each end it appears to me that this is a 20" series 378 channel balance but I could certainly be wrong. I have attached ... (cont.)
+2
Home Owner Bakersfiel california
Apr 11, 2025
Home Owner from Bakersfiel california
Apr 11, 2025
Channel Balance
Hi I need these 4 pieces (19-6-BW-CMC-2) (25-5-JV-CMC-2 ) (31-5-AW-CMC-7) (25-3-AW-CMC-7)
+2
Quick Learner Honolulu, HI
Apr 7, 2025
Quick Learner from Honolulu, HI
Apr 7, 2025
Help Identifying Channel Balance Parts
Hello, I would like to purchase new channel balances for my windows. I attached some pictures to show the type that they are. They measure 1/2" wide, and are 18" long. I have two different sized windows that I need new balances for. For reference, one of the existing channel balances has the marking ... (cont.)
+1
Home Owner Oregon
Feb 28, 2025
Home Owner from Oregon
Feb 28, 2025
BSI Balance Weight Codes.
I have BSI window balances. Through measureing the shoe with calipers, the delth ia 1 3/32" so I know the S385 series is what I need with the 19-005 top and 15-004 shoe. The dilema is this; there are two sliding windows and for some reason, the installer mixed balance weight codes on each window. ... (cont.)
Quick Learner Hornbrook, CA
Jan 26, 2025
Quick Learner from Hornbrook, CA
Jan 26, 2025
Home Owner Corrales, NM
Dec 10, 2024
Home Owner from Corrales, NM
Dec 10, 2024
What series is my window balance?
Markings on the balance is: 19 3 IV CMC 7
+1
Quick Learner 97007
Oct 20, 2024
Quick Learner from 97007
Oct 20, 2024
Window Channel Replacement parts
Attached the pics, just want to be sure I order the correct replacement parts. PLease let me know if you need any additional pictures or information.
+4
Quick Learner California
Aug 26, 2024
Quick Learner from California
Aug 26, 2024
Parts identification and purchase
These are "windoor" manufactured windows
+7
Quick Learner CA
Aug 16, 2024
Quick Learner from CA
Aug 16, 2024
Need window replacement balances
The only name is a stamp 19 4 ES Caldwell
+2
Home Owner Mission Viejo, CA
Aug 4, 2024
Home Owner from Mission Viejo, CA
Aug 4, 2024
Identifying Replacement Channel
Hi there,I would like some help in identifying the appropriate replacement channels for my sliding window.The stamp is for KP Caldwell 1940 so I'm pretty confident that this would be the 1940 option.Looking at others posts, I've found the following two likely items:S380-20S385-20The 1940 option is t ... (cont.)
+3
Home Owner Rock Springs Wy
Jul 29, 2024
Home Owner from Rock Springs Wy
Jul 29, 2024
Channel balance
20 inch channel ... part number stamped 1930 with BS1 below it
+2
Quick Learner Medford oregon
Jul 25, 2024
Quick Learner from Medford oregon
Jul 25, 2024
Window springs
Stamp 1930 B.s.1 Pp 20" long Which part do I need?
+2
Home Owner Cochrane, Alberta
Jul 23, 2024
Home Owner from Cochrane, Alberta
Jul 23, 2024
Windows channel balancer
I need a non-tilt balance.The width is 1/2 in. The length is 20inches. I believe the model I need is the s385 as the heel to toe measurement is slightly more than an inch.
+1
Quick Learner California
Jul 18, 2024
Quick Learner from California
Jul 18, 2024
Channel balance ID
Hi,Attached are pics of the channel balances for 2 windows at the front of my house.The metal frame is 20" long and it's stamped "19 5 EP CALDWELL". Each window weighs 19 lbs.I'll need 2 sets (4 total) to replace them in both of these windows. Please let me know if you have any questions or what to ... (cont.)
+6
Quick Learner Oregon
Jun 17, 2024
Quick Learner from Oregon
Jun 17, 2024
Window balance
Hello. This balance is from an epi window, installed in about 2002. The metal channel is 20 inches long, 9/16 wide and 5/8 deep. The only stamp is included in the photos. I need 4. Thanks for your help
+1