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15-192 CertainTeed Pivot Shoe

Windows are 18 years old. Unsure of brand but locking mechanism has PRISM molded on iy

The parts in the right side of the window need replaced. The cast metal "L" with pin has broken at corner.

I believe I need a new spring kit to replace the one in the photo! But not totally sure. The one picture wont move from this position. Thank you

Hi, I'm in need of some Certainteed replacement window shoes. Also any videos or instructions on how to replace. Many thanks!

By 2 of my windows I have 4 of this part broken. What is the correct part to order to fix my windows?

The window slams shut does not stay up. Need to order part to keep it up.

Need 4 2 left 2 right

Hi I have a customer who needs this part replaced. I was wondering if parts like these came in a set or some sort of bundle because I would need brand new pivot shoe (product code 15-192), the coil spring (product code S170-336), the balance drum (product code 15-157), and the lance spring cover (pr ... (cont.)

I have Simonton Double Hung windows. A few of the nylon balance shoes have broken in half at the bottom of the shoe where it cradles the metallic pivot. Can the shoes be replaced by themselves, or is it necessary to replace the entire balance/spring/shoe assembly?

Hi, we have a broken roller piece on one of our windows. No clue what kind they are, there are no markings at all on any of them. The first picture is inside the window. The second one is the piece that's broken (across the bottom), and the third one is just taken apart a little. Thanks for any he ... (cont.)

I have a Simonton double hung window, and one of the parts that holds the bottom left corner of the lower window broke. I've included pictures of the broken component, the informational sticker on the window, and another picture of an intact part. Can you point me to a replacement part? ... (cont.)

Hi, Looking to replace this broken coil, Can you help,And actually I would like to replace everything on both sides. Thanks

Can I buy the whole ass'y for the balance ? If not what about the pivot lock shoe? Also do you have a match for the pivot bar ?

Do you have these replacement parts for a double hung window?

I can't seem to find a pivot bar to replace 2 that are broken. The pivot shoes are also broken & I purchased 2 15-192 to replace them. The 15-192 metal cam is slightly narrower but I can use the old metal cams if needed. The opening for the pivot bar is only 1/4" & the space to the screw hole looks ... (cont.)

It is impossible to find info to get this replacement part figured out. Their site has no info, and the windows have so little identifying info that I am hoping I can find it here with your help. The actual balance shoe area broke out on one window(of course right before we are getting ready to se ... (cont.)

I'm trying to find a replacement coil spring for my bathroom window. The broken spring has an F stamped in it, and as best I can tell using a bathroom scale the sash weighs just under 20 lbs. The spring has a taper on one end.

Hi. We can't find SA 3610 on any of your coil springs for our Certainteed windows. The windows are about 15 years old. What spring would be the equivalent? Thx for the help.

I have a double pained, double hung window that suffered a broken coil spring. The spring is 3/4 inches wide, and the window is about 30 x 30. It is a Certainteed window installed about 20 years ago. Thanks in advance, Dave Hope

This spring broke and we have to keep the window locked in order to stop it from falling down. I can not find any marking on it to determine the weight of the spring.