Viewing all customer Discussions for:
16-002 Take Out Clip
16-002 Take Out Clip
Quick Learner
Baton Rouge, LA
Apr 3, 2018
Quick Learner from Baton Rouge, LA
Apr 3, 2018
Replacement window balance
Windows are 3' x 6' and 3' x 2' Larry
Home Owner
Florida
Apr 3, 2018
Home Owner from Florida
Apr 3, 2018
Q - BSI - 2630, do I have S380 or S385
Hi, How do I determine if I should use the Series 380 or S385?
Home Owner
Las Vegas
Apr 2, 2018
Home Owner from Las Vegas
Apr 2, 2018
atruim windows
I am in need of channel balances. I find 31-5 CA2 CMC 4 on one of the existing balances. The "lower window" measures approximately 35 high by 33.5 wide
Quick Learner
taylor nd
Apr 1, 2018
Quick Learner from taylor nd
Apr 1, 2018
BSI2740 sash removal
My daughter has a BSI2740 window balancer that is out of position(fell down). Before knowing what to do I need to remove the window sash. Can you tell me how to do this? Thanks
Quick Learner
Grass Valley, CA
Mar 30, 2018
Quick Learner from Grass Valley, CA
Mar 30, 2018
Cannot find window channel part
Hi, This is a 1/2" window channel which is 27" long. I cannot find it on your website. If you are able to identify it, please let me know. Thanks, Jennifer
Quick Learner
pensacola, fl
Mar 30, 2018
Quick Learner from pensacola, fl
Mar 30, 2018
1992 Alenco window balance/cap
Hello, Glad to find your website. I have Alenco windows in my house built in 1992. My terminology will probably be wrong but here goes. I have balances with a spring that have broken loose from the pins in the balance itself. The balances in question are labeled 2730. They 28'' long, ... (cont.)
Landlord
California, MD
Mar 26, 2018
Landlord from California, MD
Mar 26, 2018
Rollyson window model
I have rollyson top window sash guide 60-675BL. I understand the Black is no longer available and only the 60-675 in white is available. I wondered if it's possible to tell what window model I have as well as the balance model based on the sash guide number.
Home Owner
Aurora Colorado
Mar 26, 2018
Home Owner from Aurora Colorado
Mar 26, 2018
Help I ordered pair of channel balances from you
Hi Swisscom, Recently I ordered a pair of S700-27 channel balance from you. When I unpack the parts, I did comparisons between the new parts and my old part. I think the string clips on the new arrival do not have tied nods. (I attached a photo below.) Also, I did not see two metal pieces ( Some vid ... (cont.)
Home Owner
Alexandria VA
Mar 25, 2018
Home Owner from Alexandria VA
Mar 25, 2018
Window Balance identifier
I need to order 4 to 6 window balance as shown in the picture. On the part it says 26 - 2. The metal part is 26 and 5/8" long (without plastic brackets).
Home Owner
Jacksonville Florida
Mar 20, 2018
Home Owner from Jacksonville Florida
Mar 20, 2018
Need Jordan window balance replacement parts
I have multiple Jordan windows installed new in 2006 that need some replacement parts so they can operate better. I have taken pictures as shown in the attached. Hopefully what I took is detailed enough. I need the sash cams, top sash guide and take out clips for two windows. I did not see any ... (cont.)
Quick Learner
Southern California
Mar 15, 2018
Quick Learner from Southern California
Mar 15, 2018
Ghostly channel balances
Hi, We recently bought a home. We have two windows in our bedroom that do not stay up at all. These are the only two that open upward. The window is very loose in the track and it does look like I need channel balances. Just how to find the correct ones is the question
Home Owner
Virginia
Mar 14, 2018
Home Owner from Virginia
Mar 14, 2018
Traco Balance
Could?t remove the balance b/c it will require removing the entire window and didn?t have time as my time was limited in Florida but will return in Aug/Sep timeframe. Again my time will be limited so can?t wait to order. I live in virginia and this is our winter home in Florida. Also need a replac ... (cont.)
Quick Learner
Florida
Mar 14, 2018
Quick Learner from Florida
Mar 14, 2018
channel balances for my non-tilt window
Hello, I am trying to replace the two channel balances on my original (1980) window.. it is stamped 2420, but cannot be sure as to which top or shoe piece I need. Can you tell me by looking at the picture???? Are the many Series Numbers related to the appropriate fittings??
Distributor
Arnold,MD
Mar 13, 2018
Distributor from Arnold,MD
Mar 13, 2018
Trouble removing my old 16-002 take out clip
How do I replace a Take Out Clip? Bottom of clip is broken and I can't get it out at the top.
Home Owner
San Antonio
Mar 8, 2018
Home Owner from San Antonio
Mar 8, 2018
channel balances will not stay down
My channel balances on both sides of my window will not stay down for me to place the window on. This all started by the window not wanting to stay up and a channel balance would just stay up as the window would goes down totally disengage from the window. I took the window off to asses, and when pl ... (cont.)
Contractor
Atlanta,Ga.
Mar 6, 2018
Contractor from Atlanta,Ga.
Mar 6, 2018
Viking ballast springs
Viking/ aluminum clad single hung sash windows, need ballast springs 1/2" diameter 10 1/2" total length, stamp on track is 2230 and B.S.I. need 10 of these springs.
Home Owner
Naples FL
Mar 6, 2018
Home Owner from Naples FL
Mar 6, 2018
Window Parts Identification Request
Hope you can open my three pictures and identify these parts. Appears to be a two component system. If needed please tell me which dimensions you require to ID Thank you, Charlie C
Handy Person
Las Vegas
Mar 2, 2018
Handy Person from Las Vegas
Mar 2, 2018
non tilt channel balance
hello, I have a atrium window, its 30 inches H X 34 1/12 W, the hook and lock inside the window is 12 inches apart. I moved into this house and it does not currently have any balances so I do not know what size I need.
Handy Person
Las Vegas, NV
Mar 2, 2018
Handy Person from Las Vegas, NV
Mar 2, 2018
Channel balance length,
I have to put a channel balance in a bathroom window because it doesn't have one. I want to know which one is the correct size.I bought a S350-17 but it was too short. See photo. The window measures 17 x 19 (glass end to end). The stationary outside glass window measures (19 1/4 x 20 1/4 ) glass ... (cont.)
Quick Learner
Mar 2, 2018
Quick Learner
Mar 2, 2018
Stock or custom???
My balance reads 28 3 but measures 28-3/4". What do I need? Can I just use a stock balance? I don't want to go through the custom process, so frankly, I'd be willing to fiddle around to make a stock balance work.